Technocrat

Basic value proposition - supplements Office 365 dashboard capabilities by providing near real-time performance and point-of-access monitoring (includes alerting capabilities via email or SMS when custom defined thresholds are exceeded). Office 365 Health Dashboard: Exoprise Sensor Dashboard (sample): Crowdsourcing feature is pretty interesting - Exoprise service collects (anonymously) performance data across the entire community of users (all sensors that report back to the system), trends, and lets you compare your stats against calculated crowd averages. This may highlight performance problems that are common across the entire O365 Service or something that is not O365 related at all (e.g. local ISP issue). Seems like a very useful feature. The way performance data is collected - small (<12MB) agent in installed on a workstation (or server, or VM) at the customer's site. The agent performs synthetic transactions (like sending and receiving email, etc.) and measur

Update (05/15/2014):  since the release of another service pack the following information could be depreciated. Read more about UAG 2010 SP4 here    It seems like every time there's an operating system or browser update something UAG related goes wrong, considering this is an important infrastructure component that supports remote access services this is not cool!   And, unfortunately, last series of upgrades - from Windows 8 to 8.1 and from Internet Explorer 10 to 11 - weren't an exception. There were a number of issues that weren't apparent at first, for example - a connectivity issue with UAG displaying Mobile Portal access or an RDP issue when published links would disappear from the portal. Luckily, there are workarounds for most of these issues. The final resolution should lie with UAG 2010 SP4 that was rumored to be released in Q4 (but really should have been released before Win 8.1 or IE11 if you ask me). Things like the aforementioned connectivity issue can b

I had a post on this subject before (see Office 365 Information & Resources ), so this is more of a refresher and an update (cloud services is a dynamic field). So, here we go. Often getting familiar with new technologies may seem intimidating at first, but with the right training resources at your disposal the learning curve can be smoothed out considerably. The following site has excellent Office 2013 and Office 365 end-user video and text training resources and they are well organized by the subject and type: http://technet.microsoft.com/en-us/library/jj871004.aspx If you have an internal training site and would rather host all training content there, a downloadable Office 365 video training series called "Get to know Office 365" is available for download; it contains quick, introductory videos: http://office.microsoft.com/en-us/office365-suite-help/get-to-know-office-365-RZ103709937.aspx Additional training resources (downloadable and online) ar